FAQ

SHIPPING & DELIVERY
  • PROCESSING TIME

    DUTIES & TAXES

    • Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.

     TRACKING 

    • Please visit www.usps.com and paste your tracking information in order to track the status of your delivery. 

 
EASY RETURNS

We do not accept returns unless your order has arrived damaged or defected within 30 days of purchase.

Conditions

Items returned must be unworn, unwashed, undamaged, unused, and include all original tags. 

Refund Process

Please note, returns take 3-10 business days to process after we receive your returned item. Once your return is processes and your refund is issued, it may take 1-5 business days to reflect on your credit card.

 Please email DRIPVAULTCLOTHING@GMAIL.COM if you have any questions or concerns.

Thank you. xoxo

 

TRACKING YOUR ORDER

Orders will be shipped first class package with USPS. Please contact USPS for tracking updates. Tracking number will be sent to your email once order is processed. It takes 3-5 business days to process orders.

100% SECURE ORDERING 

We guarantee that every transaction you make at Drip Vault LLC will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

 

PRIVACY POLICY

Drip Vault LLC respects the value of our customer's privacy. We never share our customer list with anyone. The personal information you give us is only ever used for communication between us and you. 

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© 2020 by Drip Vault LLC. 

dripvaultclothing@gmail.com / 323-496-7019

DRIP VAULT